Racer Data
It is important that the Racer Data you provide is complete and accurate. We use this data for the fulfillment process so we know which participant gets what Bib Number, their gender/size shirt and if the medal should be shipped to them. The Racer Data must be in a spreadsheet so only Excel (.xlsx) or CSV (.csv) formats are accepted. At a minimum please include the First Name, Last Name, Address, City, State, Zip Code and Bib Number. If your shipments include a shirt please specify the gender and size. If race participants do not yet have bibs assigned, RacerPack can also perform bib assignment for an additional fee.
Steps to Upload
1. Once you have paid your deposit, your Race becomes activated for fulfillment.
2. Login to your account.
3. Find your race and click "View Details".
4. When your Racer Data is ready, go to "Racer Data Status" and click the "Upload Racer Data" link.
5. Browse for the Excel or CSV file and click "Upload".
Download Sample CSV
6. That's it! If for some reason the Racer Data you uploaded is incomplete we will notify you.
All communications will be sent via email and you can check the status of your order by logging into your account. You can also view a history of your race fulfillment in your account.