Terms & Conditions

This is an agreement between you and RacerPack (we, us, our) for services provided by us. By using our services, you agree to the terms of this Agreement. The Agreement includes all sections of this document and the order(s) you place with us. Orders must be placed only for races and particpants within the United States.

Your Responsibility: You are responsible for providing us the packets and racer data no later than 21 days before race day. Racer data shall only contain addresses for shipments in the United States. You are responsible for paying the full amount due on your bill within 30 days from the bill date. The bill date is noted on your bill and usually one day after the respective race but changes may apply. You may at any time pay, in whole or in part, the total unpaid balance before the due date. You must follow the instructions for making payments provided on your bill.

Fees: We will charge you a late fee of $50 if we do not receive the full amount by the due date. We will charge a returned payment fee of $30 if any check or electronic payment authorization you provide us in payment is not honored, returned unpaid or cannot be processed for any reason.

Deposit: To place an order with RacerPack you agree to make a $99 deposit which will be deducted from your balance. The deposit is fully refundable if your order is cancelled up until the fulfillment process has started. In other words, if the race packets and racer data is received by RacerPack from the client, the deposit is no longer refundable.

Cancellation: You can cancel your order and receive a full refund of your deposit anytime before the fulfillment process has started. No shipments will be made to the racers and if the packets are received, you have the option to have the packets shipped back at your expense. If no decision has been made, the packets will be discarded one day after the specified race day. Racerpack can also cancel your order at our discretion if your packets are not received on or after 21 days before race day.

If we ask an attorney who is not our salaried employee to collect your balance, we may charge you our collection costs. These include court costs and reasonable attorneys' fees.

Placing an order for RacerPack services represents your signature on this Agreement.